Refund Policy
Last updated: October 12, 2026
Pixel Canvas, operated by Matthew Ideun Cho, offers a 30-day money-back guarantee on every pixel pack purchase.
Refund window
If you're not satisfied with a purchase, you can request a full refund within 30 days of the order date, for any reason.
How to request a refund
Refunds are handled by Paddle, our payment processor and Merchant of Record. Look up your order at paddle.net to request a refund, or follow the instructions in your purchase receipt email.
After a refund
Once a refund is completed, any remaining extra pixels from that pack may be deducted from your balance. See the Paddle Refund Policy for details.